This Privacy Policy describes how SociallyMastered collects, uses, and protects your personal information when you access our educational platform and services. We are committed to maintaining the privacy and security of your personal data.
We collect information necessary for course delivery, account management, and service provision. This includes contact information, payment details, course progress data, and communication preferences. Information collection is limited to what is essential for platform functionality.
Our platform automatically collects technical information including IP addresses, browser types, device information, and usage patterns. This data is used to optimize platform performance, ensure security, and identify technical issues that may affect user experience.
Personal information is used exclusively for educational and administrative purposes, including course customization, progress tracking, customer support, payment processing, and service improvement. We do not sell, rent, or trade personal information for commercial purposes.
We send course updates, educational content, and administrative notifications to your registered email address. Marketing communications are optional and can be disabled through account settings or unsubscribe mechanisms provided in our communications.
Personal information is not sold, rented, or traded to third parties for commercial purposes. Limited data sharing occurs only with essential service providers including payment processors, hosting services, and communication platforms that maintain equivalent privacy standards.
Information may be disclosed when required by law, to protect our rights, or to respond to valid legal processes. We will notify affected users when legally permissible before disclosing personal information to authorities or third parties.
We implement industry-standard security measures including encryption protocols, secure server configurations, and regular security audits to protect personal information from unauthorized access, alteration, or destruction. However, no system can guarantee absolute security.
Personal information is retained for as long as necessary to provide services and fulfill legal obligations. Account deletion results in permanent removal of personal data within sixty (60) days, except for records required for legal compliance purposes.
You have the right to access, update, correct, or delete your personal information through your account settings. You may also request data portability or restriction of processing. We respond to privacy-related requests within seventy-two (72) hours of receipt.
Effective date: January 2025. For privacy-related inquiries, please contact us at contactus@thesociallymastered.com.